To unsilence calls on your iPhone, toggle off “Silence Unknown Callers” in the “Settings” app. Beyond that, you can also check the Ring/Silent switch, turn off “Do Not Disturb,” and increase the ringtone volume.
Hi, I’m Devansh. Recently, I kept missing calls from unknown numbers on my iPhone 13. I realized that this was because of a feature called Silence Unknown Callers and turned it off.
In this article, I’ll show you how to turn off Silence Unknown Callers and apply other fixes to ensure you don’t miss calls. I’ll also answer some related questions about this topic.
If you’re missing calls because your iPhone doesn’t ring, keep reading!
- The Reason Why Your iPhone is Silencing Calls
- How to Turn Off “Silence Unknown Callers”
- Other Fixes & Solutions
The Reason Why Your iPhone is Silencing Calls
Introduced in iOS 13, Silence Unknown Callers is a feature that silences calls from numbers not present in your contacts. Although it can help avoid spam calls, it can also lead to missed calls.
How to Turn Off “Silence Unknown Callers”
To turn it off, open Settings, go to Phone, and tap Silence Unknown Callers.
On this page, toggle off Silence Unknown Callers.
After doing this, your iPhone will ring when it receives calls from unknown numbers.
Other Fixes & Solutions
Turning off Silence Unknown Callers is the best solution for most people facing the iPhone silencing calls issue. In case it didn’t work for you, here are some additional solutions to apply.
- Check the Ring/Silent switch: If it shows orange, your iPhone is in Silent mode. So, set the switch back to revert to Ring mode.
- Turn off Do Not Disturb: Open Control Centre, tap the Focus button, and tap Do Not Disturb to turn it off.
- Boost ringtone volume: Open Settings > Sounds & Haptics, and move the volume slider under Ringtone and Alerts Volume to an audible level.
If your iPhone is still silencing calls after following the above steps, contact Apple Support or visit an Apple Store for further assistance.
Here are some related questions about your iPhone silencing calls.
What if Your iPhone is Silencing Calls From a Number in Your Contacts?
You may have blocked that contact. To unblock that contact, open Settings > Phone > Blocked Contacts, and swipe left on their number. If a known person calls you but you only see their phone number, it may mean that your iPhone is not saving contacts.
What if Your iPhone Only Silences Calls When You’ve Connected Headphones to It?
In this case, open Settings, go to Phone > Announce Calls, and set it to Always. Also, you can go to Accessibility > Touch > Call Audio Routing, and set it to Automatic. Check this article for more info on Call Audio Routing.
What to Do if Your iPhone Silences Calls When You Are About to Pick Up?
The reason behind this is Attention Aware Features. Once enabled, it lowers the volume when you look at your iPhone. To turn it off, go to Accessibility > Face ID & Attention, and toggle off Attention Aware Features.
To unsilence your iPhone calls, toggle off Silence Unknown Callers. Beyond this, ensure that your iPhone isn’t in Silent mode, Do Not Disturb is off, and the ringtone volume is sufficient.
These steps should help you unsilence your iPhone calls. For more information, you can contact Apple Support or your carrier.
Do you have further questions about your iPhone silencing calls? Let me know in the comments!